Current Estimated Shipping Date: August 2016
Production is largely on schedule with case machining and coating process currently wrapping up. The majority of parts are on the shelf ready to go awaiting assembly. We were recently notified of a delay involving the supply of BGW9 lume dial paint. Our manufacturer offered us a few alternative paint selections but we chose to deal with the time delay rather than compromise the quality of the lume. Here are a few shots of our upper cutout dials in the screening and curing process: http://i.imgur.com/gaDg8Xf.jpg Since we are using a dual layer sandwich dial, we are waiting on the BGW9 lume paint to properly complete production of the lower dial. According to our manufacturer this will push assembly and testing back into the first week of August. They have given us a hard FOB date (product packaged and ready to leave port) of August 12th. The goods will be coming to us via DHL Express air, not a slower sea method. All other things going well, this will result in us fulfilling the packages the following week. Our Canadian counterpart, Isaac from FieldWork Co. is on the ball and has completed our custom made goods. They are currently on their way to us. Here are some pictures all wrapped up before shipment: http://i.imgur.com/d431M1G.jpg We hate being the bearers of bad news and truly apologize for the delays! Being prompt is very important to us, however, delivering on the excellent product quality we promised will always be our top priority. We appreciate your patience and understanding. As always please feel free to message us with any questions or concerns through Kickstarter direct message, sending an email to [email protected], or by commenting on our campaign page!
Last Updated At: 07/28/16 | See Kickstarter UpdateWhat is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.